Bomber Shop Information

DELIVERY INFORMATION

The Bomber Shop sends all articles using Australia Post's receipted delivery service where your order can be tracked once dispatched, this service requiring the parcel to be signed for upon delivery. We advise that the delivery address on your order form be that of a destination where deliveries can be received with someone present between the hours of 9am-5pm.

In the event an attempt by Australia Post is made without delivery, an Aust Post card will be left stating that your parcel is ready to pick-up at your local post office.

Please note memorabilia items are sent using a courier service, where memorabilia delivery costs apply upon checkout. Framed pieces must be sent to a residential or work place, and cannot be delivered to PO Boxes.

DELIVERY TIMES

Once your online order has been placed, please allow 3-4 business days for delivery of goods within Victoria, and 5-7 business days for all other interstate addresses.

In the event that you do not receive your order within the specified times above, we recommend that you check your local post office as your parcel may have been redirected without notice. Alternatively you can contact the Bomber Shop directly and our staff can track your order during transit.

BOMBER SHOP EXCHANGE AND REFUND POLICY

The Bomber Shop is committed to excellence in retailing with customer satisfaction an integral part of this commitment. Shop with confidence knowing that repairs, exchanges and refunds are offered. If you are not satisfied with your purchase, you may return it within 60 days from the date of purchase for a full refund or exchange providing the following is met:

• Original proof of purchase is supplied
• Goods are in unworn/unused original condition with swing tags still attached

Return Address: Essendon Football Club - Bomber Shop, PO Box 17, Essendon, VIC, 3040

If you believe the item is faulty, we may need to send the item to the manufacturer for assessment to determine whether or not you are entitled to an exchange, refund or repair.

We recommend if you do return an item to us, do so via registered post so your parcel can be tracked, and that the products are packed appropriately. The Bomber Shop does not accept responsibility for lost returns due to incorrect sizes or exchanges. Also include in the parcel a note with your request, contact details, return address and any other necessary information.

Please note that items containing printed heat seal names and numbers cannot be exchanged or refunded.

AVAILABILITY OF STOCK

Whilst every effort to ensure all items in store are always in stock, occasionally some items will be temporarily out of stock. Products will be made unavailable until the items become readily available for purchase. To ensure all deliveries are processed in a timely manner, stock management takes place on a daily basis however in the instance whereby product is unavailable, the Bomber Shop will advise you of the back dated article/s and will contact you as soon as possible.

CONTACT US

If you have a query regarding the online Bomber Shop, simply contact us via the contact information below.

Address: Corner Napier and Brewster Sts, Essendon, Vic
Phone: +61 3 9230 0315
Email: merchandise@essendonfc.com.au

Windy Hill Bomber Shop
9am - 5.30pm weekdays
10am - 4pm Saturdays

Match Day Merchandise:

Etihad Stadium
Southern Cross Footbridge Outlet - Etihad Stadium home and away games
Gate 5 External Merchandise Outlet – Home games only
MCG
Gate 5 External Outlet located just off the concourse – Home and away games

Beyond Sport
Level 1, Aisle 1
Coventry End
Etihad Stadium, Docklands
OPEN: All Matchdays