MBA - Harvard Business School, Bachelor of Arts (First Class Honours) - University of Melbourne

A lifelong Essendon fan, Larritt joined the Board in April 2025.

Currently the Group Chief Customer & Digital Officer at Qantas, Larritt is responsible for leading the end-to-end customer experience, both digital and physical, as well as brand, marketing and technology across the Qantas Group.

Larritt's impressive career features leadership roles across a diverse range of sectors. Notably, since joining in 2015, she has held several executive roles at Qantas Group including as Jetstar’s Chief Customer Officer between 2015–'20, and as Executive Manager of Freight from 2020-'23.

Before joining the Qantas Group, Larritt led strategy and digital at Australia Post for five years and prior to that, she spent 13 years at Boston Consultancy Group, leading strategy, change and growth projects between 1996-2009. 

Larritt holds a Master of Business Administration at Harvard Business School, a Bachelor of Arts (First Class Honours) at University of Melbourne and has also completed the Australian Institute of Company (Board) Directors course.