Catriona Larritt

Bachelor of Arts (Honours), Master of Business Administration - Harvard Business School
 
 Catriona holds the position of Chief Customer Officer at Endeavour Group, where she is responsible for unifying the Group’s marketing, loyalty, eCommerce, data and AI functions to create a more seamless experience for customers and guests.
 
Catriona previously held the role of the Chief Customer and Digital Officer of the Qantas Group, where she was responsible for the end-to-end customer experience, both digitally and physically, as well as brand, marketing and technology.  She joined the Qantas Group in 2015 and also held executive roles in Jetstar and Qantas Freight.  Prior to this, Catriona held senior roles at The Boston Consulting Group, Australia Post and Spotless, always with a strong focus on strategy, consumer growth and digitisation.
 
Catriona has been a Director of the Club since April 2025 and is a member of the Finance, Risk, Integrity and Governance Committee.